EU-U.S. and Swiss-U.S. Privacy Shield
365Labs adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks. To learn more, visit the U.S. Department of Commerce’s Privacy Shield website.
If you have a privacy concern, complaint, or question for the 365Labs Chief Privacy Officer or EU Data Protection Officer, please contact us by using our web form. For more information about contacting 365Labs, see the How to contact us section of this privacy statement.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two 365Labs products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of a small sampling of voice data we have taken steps to de-identify to improve our speech services, such as recognition and translation.
Not all personal data processed by 365Labs can be accessed or controlled via the tools above. If you want to access or control personal data processed by 365Labs that is not available via the tools above or directly through the 365Labs products you use, you can always contact 365Labs at the address in the How to contact us section or by using our web form.
We provide aggregate metrics about user requests to exercise their data protection rights via the 365Labs Privacy Report.
We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
If you use a 365Labs product provided by an organization you are affiliated with, such as an employer or school, and you use your work or school account to access that 365Labs product, that organization can:
If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.
Many 365Labs products are intended for use by organizations, such as schools and businesses. Please see the Enterprise and developer products section of this privacy statement. If your organization provides you with access to 365Labs products, your use of the 365Labs products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in 365Labs products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the 365Labs product. 365Labs is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
When you use a 365Labs product provided by your organization, 365Labs’s processing of your personal data in connection with that product is governed by a contract between 365Labs and your organization. 365Labs processes your personal data to provide the product to your organization and you, and for 365Labs’s legitimate business operations related to providing the product as described in the Enterprise and developer products section. As mentioned above, if you have questions about 365Labs’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about 365Labs’s legitimate business operations in connection with providing products to your organization, please contact 365Labs as described in the How to contact us section. For more information on our legitimate business operations, please see the Enterprise and developer products section.
For 365Labs products provided by your organization, 365Labs will:
Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data. You can find more information on 365Labs and our commitment to protecting your privacy at 365Labs Privacy.
Enterprise and Developer Products are 365Labs products and related software offered to and designed primarily for use by organizations and developers. They include:
In the event of a conflict between this 365Labs privacy statement and the terms of any agreement(s) between a customer and 365Labs for Enterprise and Developer Products, the terms of those agreement(s) will control.
You can also learn more about our Enterprise and Developer Products’ features and settings, including choices that impact your privacy or your end users’ privacy, in product documentation.
If any of the terms below are not defined in this Privacy Statement or the OST, they have the definitions below.
General. When a customer tries, purchases, uses, or subscribes to Enterprise and Developer Products, or obtains support for or professional services with such products, 365Labs receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our legitimate business operations, and communicate with the customer. For example:
The Enterprise and Developer Products enable you to purchase, subscribe to, or use other products and online services from 365Labs or third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies.
Productivity and communications products are applications, software, and services you can use to create, store, and share documents, as well as communicate with others.
Search and artificial intelligence products connect you with information and intelligently sense, process, and act on information—learning and adapting over time.
This Addendum is drafted in compliance with the California Consumer Privacy Act (“CCPA”) and other relevant California privacy laws and its purpose is to provide additional privacy disclosures and to inform you of your additional rights as a California resident.
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer (“personal information”), depending on the Services used:
We may share information about you in limited circumstances, and with appropriate safeguards on your privacy.
365Labs does not sell our users’ data. We aren’t a data broker, we don’t sell your personal information to data brokers, and we don’t sell your information to other companies.
If you are a California resident, you have additional rights under the CCPA, subject to any exemptions provided by the law, including the right to:
As per the CCPA 365Labs shall take into consideration the following requirements when answering a consumer’s request: