AI, Mobile & Real-time Video: Using Smart CAD & RMS to Simplify Operations

July 6, 2023
July 6, 2023/Innovation

AI, Mobile & Real-time Video: Using Smart CAD & RMS to Simplify Operations


Just like technology has transformed how we accomplish tasks in our daily lives, it’s also transforming the way agencies and LEOs serve the public.

Now, as many agencies face both budgetary and personnel shortages, leaders are looking at how the latest tech can help officers and staff work more effectively and efficiently.

Here are four technologies agencies can take advantage of now:

  • AI-Powered CAD, RMS & Insights: With the potential to help agencies with everything from dispatching and writing reports to crime prevention strategies, Artificial Intelligence (AI) is quickly becoming one of the most useful tools for public safety.
  • Officers using RMS with built-in AI, for example, can complete reports without typing a word. With just a few clicks, a complete narrative is generated instantly based on the incident details.
  • Agencies are also using AI built into RMS and CAD to identify trends or sudden spikes in crime in a particular geographic area. These real-time insights help to inform resource allocation and develop strategies to drive proactive crime prevention strategies and address chronic offenders.
  • AI-powered cameras and video analytics are also helping to detect and reduce crime. Where manual video analysis of a single source can take hours, Artificial Intelligence can screen multiple camera feeds at once, automatically detecting any criminal or unusual activity and alerting human reviewers and dispatching units when it identifies such events.
  • Mobile Apps integrated with CAD/RMS to Improve Processes: Smartphones and handheld devices have become indispensable tools for first responders, helping to capture data and keep responders connected in real-time. As more agencies have outfitted LEOs with mobile devices, more of the systems officers use daily, like CAD and RMS, have mobile apps designed to work seamlessly on smartphones.
    These apps work in sync with desktop/laptop applications and share data in real-time. Using a phone’s built-in camera, the apps can scan IDs & VIN and quickly capture photo evidence. Voice recognition can be used to dictate notes & reports. Other app features like push alerts, geo-fencing, optimized driving routes, and built-in LPR can further streamline processes and improve officer safety.
  • Realtime Video Feeds inside CAD software: A real-time view of an incident and the surrounding area is one of the best resources LEOs can utilize when preparing a response strategy. Now, with modern CAD apps, officers can stream video feeds from agency drones, traffic/crime cameras, and other connected cameras directly on their MDT and smartphone. This real-time feed of information allows officers to analyze the situation and make evidence-based decisions to improve resource allocation, response times and outcomes.
  • Building Community-Police Relationships from within RMS: The need for law enforcement agencies to share information with their community without creating more work is the key. To continue building relationships of partnership and trust with citizens, agencies can leverage online portals and apps for the public that connect to RMS. Open data portals give citizens easy-to-understand information and statistics on the incidents happening in their community. Public Safety Apps designed for citizens give the public a way to anonymously share information – be it a picture, video or a tip – straight from their phone. Agencies can use the same app to share updates with citizens and communicate important safety alerts.

Each of these technologies can act as a force multiplier, helping agencies to streamline processes, improve data accuracy and accessibility, and even boost morale. Looking to implement solutions that can help your agency do the same? Contact us to speak with a 365Labs Public Safety Technology consultant.

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