Join the 365 Team. 365Labs is always looking for innovative and energetic minds to move our mission forward.


Open positions

Please find our current open positions below. Interested applicants should use the Apply Now links below to submit an application

About 365Labs
Since 2001, the 365Labs team has committed to creating innovative solutions and software that help law enforcement and public safety partners drive efficiency, improve officer and public safety, and ultimately build safer communities. This experience led to the 365™ Public Safety Platform, GISMO™ and Case 365™ – the integrated end-to-end Law Enforcement and Criminal Justice platform for saving lives and solving crime with help of data driven intelligence.

Business Analyst

Job Description

We are looking for a Business Analyst to join our Professional Services team. The BA will work closely with stakeholders to identify goals, analyze processes, develop best practices and determine how to best apply 365 software and processes to solve clients’ challenges.

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Software Tester/Support Engineer
Job Description

365Labs builds State-of-the-Art systems for Public Safety, and we are looking for a QA Engineer to join our Products team. The QA Engineer will create tests, run test cycles, discover bugs and continuously work towards making our product better.

An ideal candidate would be someone who loves to learn, takes pride in delivering a quality product and likes to move fast.

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Software Developer
Job Description

If you have experience working as a software developer, love programming such that you actively read and research ways to improve code, and want to work in cutting edge technologies, then this may be the job made for you.  Skills needed:

  • Good knowledge of C#, SQL.
  • Good understanding of software frameworks such as MVC and MVVM.

EOE, Including Disability/Vets

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Trainer for Jail Software
Job Description
Prospective candidates must be either a Citizen or Permanent Resident domiciled in USA.

365Labs builds state-of-the-art systems for Public Safety. We are looking for a Analyst/Trainer who has worked at least 2 Years with a Jail software  to join our Professional Services team. The Analyst will work closely with Jail staff to identify goals, analyze processes, develop best practices and determine how to best apply 365 software and processes to solve Jail’s challenges.

An ideal candidate would be someone who is a quick learner and has have been the lead in implementing a JMS type of software in a Jail.


  • Assist in creating software implementation plans
  • Document current systems and process
  • Create custom training plans.
  • Train jail staff in using 365 jail software.
  • Coordinate software implementations and custom software enhancements
  • Support clients by building reports and customizations
  • Assist Project Manager with meetings
  • Help develop great business relationships with the clients 

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Project Manager (Professional Services) & Solutions Architect
Job Description

365Labs is seeking a highly qualified Project Manager (Professional Services) to manage the implementation projects of our enterprise software solution.

The Project Manager will be responsible for the overall delivery of 365Labs solutions to clients. This includes solution architecture, delivery management, and stakeholder management. The Project Manager will be responsible for coordinating the entire implementation with the 365Labs development team and customer implementation Project Managers.

Job Responsibility

The project manager will be responsible for ensuring the successful implementation of the solution on specific client engagement(s).

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SAAS Support Manager
Job Description

As a Support Desk Manager at 365Labs , you will play a critical role in ensuring the timely resolution of client issues at all times and maintaining high-quality support services. You will lead and train a team of support staff and software testers, creating a cohesive and efficient support team. Your responsibilities will also include developing procedures and a knowledge base to improve support efficiency. We are seeking a quick learner who can adapt to our fast-paced environment and help us maintain our commitment to excellence.

Job Responsibility

  • Lead and manage a team of support staff and software testers, providing guidance, coaching, and training to ensure exceptional  support services.
  • Ensure timely resolution of client issues, addressing technical inquiries, and troubleshooting problems effectively.
  • Develop and maintain a comprehensive knowledge base to assist both clients and support team members in resolving issues efficiently.
  • Establish and refine support procedures to improve response times and issue resolution rates.
  • Collaborate with other departments, such as product development and quality assurance, to provide valuable feedback and insights for product improvement.
  • Analyze support data and metrics to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
  • Continuously update your own knowledge of the company’s SAAS products to provide accurate information and guidance to clients and team members.

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(833) 365-LABS
1 Smart Way, Suite 200
Baton Rouge, LA 70810
1701 Pennsylvania Ave N.W.
Washington D.C. 20006
Contact Us